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Engaging Healthcare Professionals with Gamification for GE

Client:  

GE HealthCare

Location:  

Middle East and North Africa

Industry:  

Medical devices, Healthcare & Pharma

An ultrasound event experience may sound like a serious, knowledge-intensive solution, but instead, it’s a two-minute engagement tactic we developed, blending learning with fun.

Keep reading to discover how our engagement strategy, UX, and UI design turned the heads of a busy healthcare audience at a medical exhibition.

  • Engagement Strategy
  • UX and UI Design
  • Software & Hardware Development
  • Motion Design
Woman demonstrating the GE Phantom ultrasound game on a medical mannequin, showcasing innovative engagement strategy

Interactive Product Presentation

Exciting Gamification Scenario

Brain-teasing Brand Experience

The Goals

GE Phantom was designed to give healthcare professionals a hands-on experience using multiple GE HealthCare ultrasound probes, fostering a deeper interaction with the product and the brand. The game challenges players to identify organs from images and quickly locate them on a phantom's body with a relevant probe.

How It Works

The game involves identifying organs and locating them on a phantom using the correct probe, all within a limited time. On a tablet screen, the player:

  • First decides on the relevant probe to be used, with incorrect choices incurring penalty time.
  • Then locates the organ on the phantom, with different points corresponding to specific probes. Errors add penalty time.
  • The goal is to accurately match all organs to images using the right probes within the time limit.
Interactive game design concept displayed on a tablet, highlighting the creative process behind event & user engagement.

The Big Idea

The game was developed by a team with many skills: software and hardware development, UX/UI and graphic design, and project management. Starting from an age-old concept for the Operation Game, we developed the idea further to make it relevant and engaging for ultrasound specialists.

Snapshot for a gamified ultrasound probe testing scenario, showing a team engaging with a dummy and probes.

How We Delivered

We had to strike a balance between tickling the fancy and educating the players, who may or may not have experience with ultrasound machines. Starting with a simple sketching of scenarios, we used client feedback to refine the game concept and enhance usability.

A sketch featuring a mannequin for probe testing, indicating the integration of physical components and gameplay element.

Captivating UX and UI for a Unique Experience

During health-tech events, tradeshows, conferences and seminars, the attendees have limited time between sessions and meetings. Our goal was to make the game interface seamless and user-friendly. In developing the GE Phantom, we set the following objectives:

  • Foster positive brand connections for medical professionals.
  • Offer a quick, enjoyable two-minute activity.
  • Spark product curiosity without overwhelming users.
  • Provide a realistic ultrasound experience and educational element.
Engaging UI design of game start screen, featuring clear call-to-action and seamless UX design for ultrasound skill testing.